Telecaller Executive

Permanent | 3 – 5 years of experience | Delhi

We’re looking for an experienced Telecaller Executive to join our team at BondsIndia!

About the company :

Launchpad Fintech Private Limited is a technology-based startup to provide solutions in the wealth management space through the use of technology as a medium. We are engaged in the business of providing of financial services and IT Solutions. We are registered as stock broker in New Debt Segment of BSE Limited. Essentially we act under the fintech domain to serve our clients for their wealth management and advisory needs more specifically towards the fixed income asset class. We serve to offer internet-based transactions of corporate & tax saving bonds, government securities, 54EC bonds, FD & many more.

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Job Summary :

We are looking for an enthusiastic Telecaller Executive to contribute in generating sales and solving the queries of customers for our company.

He/she must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business. One point of contact for customer including product queries, grievances and services

Roles & Responsibilities :

  • Contact potential or existing customers to inform them about product or service.
  • Solve queries regarding product and company
  • Generate and maintain customer information in the database
  • Understand customer requirement and close the query promptly.
  • Keep record of calls and sales.

Key Requirement :

  • 3 – 5 years of experience as telesales/ customer support representative or customer service
  • Preferred Industry – Finance / Financial Services
  • Good knowledge of relevant computer programs
  • Ability to learn about products and services and describe/explain them to prospect
  • Outstanding negotiation skills with the ability to resolve issues
  • Excellent communication skills.
  • Preferred language proficiency – English & Hindi

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